Therapy is fully confidential—in-person or online. Your information is never shared without consent, except in specific safety situations (e.g., risk of harm).
Detailed Answer
by AMHS clinical team
Confidentiality is one of the most important foundations of therapy. At AMHS, the same strict privacy principles apply whether you're in an online or in-person session.
In general:
• what you share in session stays private
• your personal details are not shared with family, employer, or anyone else without your clear consent
• notes (if maintained) are kept securely and used only for clinical continuity
• therapists follow ethical guidelines outlined by the Rehabilitation Council of India (RCI) and relevant professional bodies
The only common exceptions are safety-related situations, such as:
• immediate risk of serious harm to self or someone else
• legal requirements (rare, and handled carefully)
• suspected abuse where reporting is mandated by law
For best privacy in online sessions, we recommend:
• using headphones
• sitting in a private room
• avoiding public Wi-Fi
• informing your therapist if someone else can overhear
For in-person sessions at our Green Park clinic, privacy is built in — dedicated soundproof therapy rooms, a separate waiting area, and no walk-in patients. If privacy at home is difficult (shared room, family nearby), the clinic can be a better option.
If you have a specific concern (family privacy, shared phone, partner nearby), tell your therapist—we can adjust the session setup and communication methods to protect your confidentiality.